CANCELLATION POLICY ON NO SHOW OR PREMATURE DEPARTURE
In the event of NO SHOW OR premature departure we may charge for the full original booking.
0-14 days before date of arrival, or no-show- visitor forfeits 100% of deposit
It remains the Guesthouse decision if refunds will be accepted. (Death, Accident, sickness – all to be supplied and attached by a certificate
African Silhouette levies a 4.5% request to cancel fee & administration fee of R185 will be levied
on any refunds processed on the full amount including vat.
If cancellation is approved – To proceed with refunds confirm your banking details via email
Allow 14 working days for refunds to be submitted into your account